Privacy Policy

At Terracotta, we care deeply about trust and transparency. Every hearth has its boundaries — not to keep people out, but to keep the fire tended. These policies are the edges that help Terracotta remain a safe, clear space for all who gather here. They protect both your well-being and the integrity of our work, and they’re written with the same care we bring to everything we share. By reading them, you’ll know exactly how we honor your privacy, respect your rights, and protect the space we’ve created.

This Privacy Policy is part of our full set of legal terms. Please also review our Disclaimer and Terms of Use.

Last Updated: 9 August 2025

Terracotta respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our content.

Terracotta’s privacy practices are designed to comply with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

• Voluntarily Provided Information — such as your name and email address when you subscribe to our newsletter, register for a course, or contact us.
• Automatic Data — such as browser type, device type, pages visited, and approximate location (collected via cookies or analytics tools).
• User-Generated Content — if you comment, email, or otherwise contribute material to Terracotta.

We do not knowingly collect data from children under the age of 16.

2. How We Use Your Information

• Provide and personalize content
• Improve site functionality and user experience
• Respond to inquiries or requests
• Share updates, newsletters, and event information (only if you’ve opted in)

We never sell your personal data.

3. Cookies and Tracking

Our site may use cookies to enhance your experience and to track general usage data. You can disable cookies in your browser settings, but some site functions may not work as intended.

4. Data Protection

We take reasonable steps to protect your personal data, including secure servers and encrypted connections. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our content may link to other sites. We are not responsible for the privacy practices or content of those websites.

6. Your Rights

• Request access to or deletion of your data
• Withdraw consent for communications
• File a complaint with a data protection authority

You can contact us at legal@terracottahearth.com for any privacy-related requests.

By using Terracotta’s website, you consent to this Privacy Policy.

If you or someone you know is in crisis, please see our Global Crisis Support Annex.